[tor-bugs] #24231 [Webpages/Website]: users looking for Tor Browser uninstall instructions should find the correct ones

Tor Bug Tracker & Wiki blackhole at torproject.org
Sat Aug 25 11:44:04 UTC 2018


#24231: users looking for Tor Browser uninstall instructions should find the
correct ones
------------------------------+----------------------------------
 Reporter:  catalyst          |          Owner:  traumschule
     Type:  defect            |         Status:  assigned
 Priority:  Medium            |      Milestone:  website redesign
Component:  Webpages/Website  |        Version:
 Severity:  Normal            |     Resolution:
 Keywords:                    |  Actual Points:
Parent ID:  #14686            |         Points:
 Reviewer:                    |        Sponsor:
------------------------------+----------------------------------
Changes (by traumschule):

 * owner:  (none) => traumschule
 * status:  new => assigned


Comment:

 I guess the FAQ should be the canonical place to link all other sources to
 [https://www.torproject.org/docs/faq.html.en#HowUninstallTor uninstall
 Tor]:

 = Uninstall Tor
 - [https://www.torproject.org/docs/faq.html.en#NTService Windows]
 - [https://www.torproject.org/docs/tor-doc-osx.html.en#uninstall OS X]

 = Uninstall Tor Browser
 - Link to the [https://tb-manual.torproject.org/en-US/uninstalling.html
 uninstall section of the tb-manual] and add missing information (#23922)
 - Check if {{{~/Browser/start-tor-browser --unregister-app}}} is
 sufficient (and open an issue towards the tbb team if not):
 {{{
 if [ "$register_desktop_app" -eq -1 ]; then
         if [ -e "$HOME/.local/share/applications/start-tor-
 browser.desktop" ]; then
                 rm -f "$HOME/.local/share/applications/start-tor-
 browser.desktop"
                 update-desktop-database "$HOME/.local/share/applications/"
                 printf "Tor Browser has been removed as a user desktop app
 (from ~/.local/share/applications/)\n"
         else
                 printf "Tor Browser does not appear to be a desktop app
 (not present in ~/.local/share/applications/)\n"
         fi
         exit 0
 fi
 }}}

 Comments in #23922 note that also {{{~/Library/Application Support
 /TorBrowser-Data/}}} needs to be removed:

 > On OSX, the Tor Browser profile is stored in the directory TorBrowser-
 Data next to the Tor Browser directory.
 > The Uninstalling page in the manual is mentioning the Tor Browser
 directory, however it does not mention the TorBrowser-Data directory that
 some users might want to remove too.
 > We should also mention that if the Tor Browser application is in the
 Applications folder, the directory to remove is ~/Library/Application
 Support/TorBrowser-Data/

 #22611 has a patch waiting for review:

 < https://github.com/pastly/webwml/compare/macos-tb-uninstall
 On Windows and Linux, Tor Browser does not install itself in the classic
 sense of applications. You just simply delete the folder or directory
 named "Tor
 Browser" and it is removed from your system. On macOS, you drag the Tor
 Browser
 application icon from the "Applications" folder to the trash as you would
 to
 uninstall any other application; however, you must also delete the
 <code>~/Library/Application Support/TorBrowser-Data</code> directory. To
 get to
 it, press cmd-shift-g while in Finder and copy/paste that directory into
 the
 box that appears.

 This patch looks like a good start. I would also mention that Cmd-Shift-G
 pops up a window with the prompt "Go to the folder:" and if it doesn't do
 that, they should try going through the appropriate menu items in Finder
 ("Go" -> "Go to Folder…"). (We had one user who had remapped their
 keyboard shortcuts so that Cmd-Shift-G didn't work.)
 Also, navigating directly to that folder in Icon or List view won't allow
 them to directly delete that directory; they'll have to go up a level,
 which they may or may not know how to do.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/24231#comment:4>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online


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