[tor-bugs] #5489 [Webpages/Website]: Write up a "how to report bugs and security issues, and what happens then" post or FAQ

[Tor Bug Tracker & Wiki]

#5489: Write up a "how to report bugs and security issues, and what happens then"
post or FAQ
-------------------------------+---------------------------
 Reporter:  nickm              |          Owner:  nickm
     Type:  task               |         Status:  assigned
 Priority:  Medium             |      Milestone:  WebsiteV3
Component:  Webpages/Website   |        Version:
 Severity:  Normal             |     Resolution:
 Keywords:  defer-new-website  |  Actual Points:
Parent ID:                     |         Points:
 Reviewer:                     |        Sponsor:
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Comment (by traumschule):

 There is [[doc/community/HowToReportBugFeedback]]

 [[WikiStart]] says 'Please create a New Ticket to create a new bug report
 or feature request.'

 What about adding links at the top of
 https://trac.torproject.org/projects/tor/newticket on how to report
 tickets and what to report where.

 < https://www.torproject.org/docs/faq#SupportMail
 How can I get support? See the Support section on the contact page.
 Is there a Tor forum? We have a StackExchange page that is currently in
 public beta.

 Those could unload the bug tracker when users are sent to the forum for
 usage related issues.

 On the original issue to describe the security process I found only the
 more technical topic [https://blog.torproject.org/deterministic-builds-
 part-one-cyberwar-and-global-compromise deterministic builds].
 [[org/process/TorOnTrac]], [[org/teams/NetworkTeam/CoreTorReleases|Support
 Policy]] and [[org/teams/NetworkTeam#Howwework]] hold valuable info as
 well. With a little outlook on
 [[org/meetings/2018Rome/Notes/NetworkTeam|Rust]] this could make a good
 blog post?

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/5489#comment:11>
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