[tor-bugs] #24129 [Webpages/Website]: support.torproject.org work

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#24129: support.torproject.org work
------------------------------+--------------------------
 Reporter:  isabela           |          Owner:  isabela
     Type:  task              |         Status:  assigned
 Priority:  Medium            |      Milestone:
Component:  Webpages/Website  |        Version:
 Severity:  Normal            |     Resolution:
 Keywords:  ux-team,          |  Actual Points:
Parent ID:  #21222            |         Points:
 Reviewer:                    |        Sponsor:
------------------------------+--------------------------
Description changed by isabela:

Old description:

> This is the main ticket for the work related to creating
> support.torproject.org
>
>  * Main stakeholders of this project: Community Team - Alison and Collin
>  * Designer for this project: Antonela
>  * Developer for this project: Hiro
>  * PM for this project: Isabela
>
> '''Project phases:'''
>
> 0. content architecture - map current content related to the portal and
> organize it
>
> 1. whiteboard draw organization of the content into pages
>
> 2. wireframe these pages
>
> 3. create design for these pages [these include design reviews till we
> are happy with what we have]
>
> 4. start organizing content for the pages (with the design already done
> we will be working with that)
>
> 5. update high definition mockups with real content
>
> 6. guerrilla user testing #1
>
> 7. start coding the pages
>
> 8. once content is finished we upload them on transifex for translation
> to start
>
> 9. Once coding is done we can start QA by language (as translations gets
> complete)
>
> 10. [we could do another user test here too before launch if we want - or
> we can run one after lunch and continue iteration]
>
> '''Content:'''
>
> !https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Support

New description:

 This is the main ticket for the work related to creating
 support.torproject.org

  * Main stakeholders of this project: Community Team - Alison and Collin
  * Designer for this project: Antonela
  * Developer for this project: Hiro
  * PM for this project: Isabela

 '''Project phases:'''

  0. content architecture - map current content related to the portal and
 organize it

  1. ~~whiteboard draw organization of the content into pages~~

  2. ~~wireframe these pages~~

  3. create design for these pages [these include design reviews till we
 are happy with what we have]

  4. start organizing content for the pages (with the design already done
 we will be working with that)

  5. update high definition mockups with real content

  6. guerrilla user testing #1

  7. start coding the pages

  8. once content is finished we upload them on transifex for translation
 to start

  9. Once coding is done we can start QA by language (as translations gets
 complete)

  10. [we could do another user test here too before launch if we want - or
 we can run one after lunch and continue iteration]

 '''Content:'''

 !https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Support

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/24129#comment:8>
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