[tor-bugs] #21949 [User Experience/Website]: Identifying the requirements of the four torproject.org portals

[Tor Bug Tracker & Wiki]

#21949: Identifying the requirements of the four torproject.org portals
-------------------------------------+--------------------------
 Reporter:  linda                    |          Owner:  linda
     Type:  defect                   |         Status:  reopened
 Priority:  Medium                   |      Milestone:
Component:  User Experience/Website  |        Version:
 Severity:  Normal                   |     Resolution:
 Keywords:                           |  Actual Points:
Parent ID:                           |         Points:
 Reviewer:                           |        Sponsor:
-------------------------------------+--------------------------
Changes (by linda):

 * status:  closed => reopened
 * resolution:  fixed =>
 * parent:  #22120 =>


Old description:

> = Objective =
>
> Write user stories for all four portals to define the content
> requirements for each page.
>
> = Definition =
>
> * A user story describes the type of user, what they want and why. A user
> story helps to create a simplified description of a requirement. It is a
> description of a software feature from an end-user perspective.
>
> = Methodology =
>
> Talk with stakeholders of each portal, write user stories.
>
> = Results =
>
> '''torproject.org'''
> * Audience: first-time Tor users, people curious about Tor, press
> * Purpose: host critical first-user information and redirect people to
> the appropriate portals
>
> '''dev.torproject.org'''
> * Audience: TPI devs, contract/volunteer devs, people who want to
> volunteer
> * Purpose: sync all the high-level information about work being done on
> Tor
>
> '''support.torproject.org'''
> * Audience: first-time Tor users, relay operators, Tor users with issues
> * Purpose: help install Tor Browser, resolve common questions,
> troubleshoot common errors
>
> '''outreach.torproject.org'''
> * Audience: Tor trainers, Tor speakers, Tor-evangelists on the ground
> * Purpose: give people excited about Tor what they need to energize more
> people about Tor

New description:

 = Objective =

 Write user stories for all four portals to define the content requirements
 for each page.

 = Definition =

 * A user story describes the type of user, what they want and why. A user
 story helps to create a simplified description of a requirement. It is a
 description of a software feature from an end-user perspective.

 = Methodology =

 Talk with stakeholders of each portal, write user stories.

 This is a brainstormed list of all the potential users that would visit
 Tor. We're picking user persons from this set and targeting them in
 specific portals.

 * Casual visitor: a person who wants to know a bit about Tor (i.e. Tor
 Browser users/sponsors).
 * Curious outsider: a person who is affected by Tor users (i.e. website
 operators, police).
 * Journalist: a person who wants to write about Tor (i.e. internet freedom
 activist).
 * Researcher: a person who has a lot of technical skills and knowledge
 (i.e. academics).
 * Relay operator: a person who runs Tor relays and bridges.
 * Tor developer: a person who works on Tor (i.e. devs on the network
 team).
 * Tor authority: a person who runs a core part of Tor network
 infrastructure (i.e. directory authority/BridgeDB operators).
 * Funder: a person that gives Tor money.

 = Results =

 '''torproject.org'''
 * Audience: first-time Tor users, people curious about Tor, press
 * Purpose: host critical first-user information and redirect people to the
 appropriate portals

 '''dev.torproject.org'''
 * Audience: TPI devs, contract/volunteer devs, people who want to
 volunteer
 * Purpose: sync all the high-level information about work being done on
 Tor

 '''support.torproject.org'''
 * Audience: first-time Tor users, relay operators, Tor users with issues
 * Purpose: help install Tor Browser, resolve common questions,
 troubleshoot common errors

 '''outreach.torproject.org'''
 * Audience: Tor trainers, Tor speakers, Tor-evangelists on the ground
 * Purpose: give people excited about Tor what they need to energize more
 people about Tor

--

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/21949#comment:5>
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