[tor-bugs] #21165 [Applications/TorBirdy]: Uninstall not working

Tor Bug Tracker & Wiki blackhole at torproject.org
Tue Jan 17 07:52:55 UTC 2017


#21165: Uninstall not working
-----------------------------------+-------------------------
 Reporter:  thwaller               |          Owner:  sukhbir
     Type:  defect                 |         Status:  new
 Priority:  Very High              |      Milestone:
Component:  Applications/TorBirdy  |        Version:
 Severity:  Major                  |     Resolution:
 Keywords:                         |  Actual Points:
Parent ID:                         |         Points:
 Reviewer:                         |        Sponsor:
-----------------------------------+-------------------------

Comment (by sukhbir):

 Replying to [comment:3 tam24]:
 > I have had the same problem and have not been able to restore access to
 my emails. I tried clearing all proxy options in advanced config and
 setting it to transparent in the advanced prefs. Seems to have messed up
 my profile un reparably...anyone have any ideas?
 >
 > re installing the plugin hasnt solved it, im using ubuntu
 >
 > Replying to [ticket:21165 thwaller]:
 > > I have tried to disable and  uninstall the TorBirdy addon for
 Thunderbird and it leaves Thunderbird in a total mess. The proxy settings
 were not restored and the addons are all showing as disabled and the
 addons view is completely different. Emails are not showing in HTML, etc.
 By clearing the Proxy settings, I can now at least get emails, but there
 is still stuff that is not right. I am hesitating to make too many changes
 as I do not to mess up any chances that the changes this addon has made
 can be properly undone.
 > >
 > > I installed from the Mozilla addons site.

 Can you clarify what "have not been able to restore access to my emails"
 means here? (TorBirdy does not modify the mailboxes). Or was this issue
 related to your Thunderbird profile?

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/21165#comment:10>
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