[tor-bugs] #24638 [Applications/Tor Launcher]: Welcome dialog missing protocol from link

Tor Bug Tracker & Wiki blackhole at torproject.org
Mon Dec 18 15:33:28 UTC 2017


#24638: Welcome dialog missing protocol from link
---------------------------------------+-----------------------------------
 Reporter:  atagar                     |          Owner:  brade
     Type:  defect                     |         Status:  needs_information
 Priority:  Low                        |      Milestone:
Component:  Applications/Tor Launcher  |        Version:
 Severity:  Trivial                    |     Resolution:
 Keywords:  tbb-usability, ux-team     |  Actual Points:
Parent ID:                             |         Points:
 Reviewer:                             |        Sponsor:
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Changes (by mcs):

 * keywords:   => tbb-usability, ux-team


Comment:

 Replying to [comment:1 gk]:
 > > 1. The torproject.org is missing the 'https' prefix, which makes it
 look less like a link. Honestly we probably shouldn't show a url here at
 all. Is there a reason we need folks to copy-paste this rather than making
 it a clickable link?
 > >
 > > https://www.atagar.com/transfer/tmp/odd_link.png
 >
 > Indeed. And there is no ticket about that one yet (this one could be
 it!). I could not find any cues about why we did not make it a link back
 then. Maybe it's not clear what users should do with that link given that
 Tor Browser has not started yet? We probably don't want to have them
 opened that link in a non-Tor Browser by accident... mcs/brade does any of
 you know what we thought back then?

 I added keywords to encourage input from the UX team.

 The thought when the text link was added was that we cannot make it
 clickable because we do not have a Tor connection yet, and it may not be
 safe for everyone to make a Internet connection that bypasses Tor. I think
 there is work happening to create support.tpo which would at least make
 the link text shorter. But maybe from a UX perspective someone could
 decide how to communicate to people that it may or may not be safe to open
 such a site in a non-Tor browser. Or we should figure our how to embed the
 Tor Browser manual.

 > > 3. Initial connection chills at 'loading relay information' for a long
 time (on the order of minutes). Some movement or indication that tor is
 still doing something would be helpful for first time users. As it is the
 static dialog gives the impression that tor might be frozen.
 >
 > Hm. I wonder i #23971 would help here? (Even though that's still sort of
 static)

  In my experience, most of the time Tor bootstraps quickly and there is no
 lengthy stall but occasionally tgere is a long pause. While I am not a big
 fan of adding animation or movement of any kind if no progress is really
 being made, I think that would help alleviate worry for some people. When
 the tor daemon provides additional progress info, which is needed for
 #23971, the situation will improve because there should be finer-grained
 progress available.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/24638#comment:2>
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