[tor-bugs] #20299 [Applications/Tor Browser]: Tried to update now tor wont start

Tor Bug Tracker & Wiki blackhole at torproject.org
Tue Oct 18 12:59:40 UTC 2016


#20299: Tried to update now tor wont start
--------------------------------------+-----------------------------------
 Reporter:  lfresh                    |          Owner:
     Type:  defect                    |         Status:  needs_information
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:                            |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:
--------------------------------------+-----------------------------------

Comment (by halopez):

 The error persists, and I have some additional debugging information,
 following gk's suggestions.

 The output log after having activated logging is the following:

   !TorBrowser-Data HULO$
 /Applications/!TorBrowser.app/Contents/MacOS/firefox
   [10-18 12:38:30] !TorLauncher INFO: debug output ready
   [10-18 12:38:30] !TorLauncher DBUG: Starting
 /Applications/!TorBrowser.app/Contents/Resources/!TorBrowser/Tor/tor
   [10-18 12:38:30] !TorLauncher DBUG:   --defaults-torrc
   [10-18 12:38:30] !TorLauncher DBUG:
 /Applications/!TorBrowser.app/Contents/Resources/!TorBrowser/Tor/torrc-
 defaults
   [10-18 12:38:30] !TorLauncher DBUG:   -f
   [10-18 12:38:30] !TorLauncher DBUG:   /Users/HULO/Library/Application
 Support/!TorBrowser-Data/Tor/torrc
   [10-18 12:38:30] !TorLauncher DBUG:   !DataDirectory
   [10-18 12:38:30] !TorLauncher DBUG:   /Users/HULO/Library/Application
 Support/!TorBrowser-Data/Tor
   [10-18 12:38:30] !TorLauncher DBUG:   GeoIPFile
   [10-18 12:38:30] !TorLauncher DBUG:
 /Applications/!TorBrowser.app/Contents/Resources/!TorBrowser/Tor/geoip
   [10-18 12:38:30] !TorLauncher DBUG:   GeoIPv6File
   [10-18 12:38:30] !TorLauncher DBUG:
 /Applications/!TorBrowser.app/Contents/Resources/!TorBrowser/Tor/geoip6
   [10-18 12:38:30] !TorLauncher DBUG:   !HashedControlPassword
   [10-18 12:38:30] !TorLauncher DBUG:
 16:779618a21237cc4060c538e1c90dabce2fdfca71e74b8c14879353ee63
   [10-18 12:38:30] !TorLauncher DBUG:   !__OwningControllerProcess
   [10-18 12:38:30] !TorLauncher DBUG:   85056
   Oct 18 14:38:30.581 [notice] Tor v0.2.8.7 (git-263088633a63982a) running
 on Darwin with Libevent 2.0.22-stable, OpenSSL 1.0.1t and Zlib 1.2.5.
   Oct 18 14:38:30.582 [notice] Tor can't help you if you use it wrong!
 Learn how to be safe at
 !https://www.torproject.org/download/download#warning
   Oct 18 14:38:30.582 [notice] Read configuration file
 "/Applications/!TorBrowser.app/Contents/Resources/!TorBrowser/Tor/torrc-
 defaults".
   Oct 18 14:38:30.582 [notice] Read configuration file
 "/Users/HULO/Library/Application Support/!TorBrowser-Data/Tor/torrc".
   Oct 18 14:38:30.586 [notice] Opening Socks listener on 127.0.0.1:9150
   Oct 18 14:38:30.586 [warn] Could not bind to 127.0.0.1:9150: Address
 already in use. Is Tor already running?
   Oct 18 14:38:30.586 [notice] Opening Control listener on 127.0.0.1:9151
   Oct 18 14:38:30.586 [warn] Could not bind to 127.0.0.1:9151: Address
 already in use. Is Tor already running?
   Oct 18 14:38:30.586 [warn] Failed to parse/validate config: Failed to
 bind one of the listener ports.
   Oct 18 14:38:30.586 [err] Reading config failed--see warnings above.
   [10-18 12:38:30] !TorLauncher DBUG: Opening control connection to
 127.0.0.1:9151
   [10-18 12:38:30] !TorLauncher DBUG: Sending Tor command: AUTHENTICATE
 XXXXX (removed intentionally)
   [10-18 12:38:30] !TorLauncher DBUG: Command response: 515 Authentication
 failed: Password did not match !HashedControlPassword *or* authentication
 cookie.
   [10-18 12:38:30] !TorLauncher NOTE: authenticate failed
   [10-18 12:38:30] !TorLauncher NOTE: Tor exited during startup. This
 might be due to an error in your torrc file, a bug in Tor or another
 program on your system, or faulty hardware. Until you fix the underlying
 problem and restart Tor, Tor Browser will not start.
   [10-18 12:38:44] !TorLauncher DBUG: Starting
 /Applications/!TorBrowser.app/Contents/Resources/!TorBrowser/Tor/tor
   [10-18 12:38:44] !TorLauncher DBUG:   --defaults-torrc
   [10-18 12:38:44] !TorLauncher DBUG:
 /Applications/!TorBrowser.app/Contents/Resources/!TorBrowser/Tor/torrc-
 defaults
   [10-18 12:38:44] !TorLauncher DBUG:   -f
   [10-18 12:38:44] !TorLauncher DBUG:   /Users/HULO/Library/Application
 Support/!TorBrowser-Data/Tor/torrc
   [10-18 12:38:44] !TorLauncher DBUG:   !DataDirectory
   [10-18 12:38:44] !TorLauncher DBUG:   /Users/HULO/Library/Application
 Support/!TorBrowser-Data/Tor
   [10-18 12:38:44] !TorLauncher DBUG:   GeoIPFile
   [10-18 12:38:44] !TorLauncher DBUG:
 /Applications/!TorBrowser.app/Contents/Resources/!TorBrowser/Tor/geoip
   [10-18 12:38:44] !TorLauncher DBUG:   GeoIPv6File
   [10-18 12:38:44] !TorLauncher DBUG:
 /Applications/!TorBrowser.app/Contents/Resources/!TorBrowser/Tor/geoip6
   [10-18 12:38:44] !TorLauncher DBUG:   !HashedControlPassword
   [10-18 12:38:44] !TorLauncher DBUG:
 16:168981f1b60a28d16021760fbcfda74d56206aeac7aa840eb620fbbf83
   [10-18 12:38:44] !TorLauncher DBUG:   !__OwningControllerProcess
   [10-18 12:38:44] !TorLauncher DBUG:   85056
   [10-18 12:38:44] !TorLauncher DBUG: Opening control connection to
 127.0.0.1:9151
   [10-18 12:38:44] !TorLauncher DBUG: Sending Tor command: AUTHENTICATE
 3a4e6e7c456440244f437d394b7e446e
   [10-18 12:38:44] !TorLauncher DBUG: Command response: 515 Authentication
 failed: Password did not match !HashedControlPassword *or* authentication
 cookie.
   [10-18 12:38:44] !TorLauncher NOTE: authenticate failed
   Oct 18 14:38:44.136 [notice] Tor v0.2.8.7 (git-263088633a63982a) running
 on Darwin with Libevent 2.0.22-stable, OpenSSL 1.0.1t and Zlib 1.2.5.
   Oct 18 14:38:44.137 [notice] Tor can't help you if you use it wrong!
 Learn how to be safe at
 !https://www.torproject.org/download/download#warning
   Oct 18 14:38:44.137 [notice] Read configuration file
 "/Applications/!TorBrowser.app/Contents/Resources/!TorBrowser/Tor/torrc-
 defaults".
   Oct 18 14:38:44.137 [notice] Read configuration file
 "/Users/HULO/Library/Application Support/!TorBrowser-Data/Tor/torrc".
   Oct 18 14:38:44.142 [notice] Opening Socks listener on 127.0.0.1:9150
   Oct 18 14:38:44.142 [warn] Could not bind to 127.0.0.1:9150: Address
 already in use. Is Tor already running?
   Oct 18 14:38:44.142 [notice] Opening Control listener on 127.0.0.1:9151
   Oct 18 14:38:44.142 [warn] Could not bind to 127.0.0.1:9151: Address
 already in use. Is Tor already running?
   Oct 18 14:38:44.142 [warn] Failed to parse/validate config: Failed to
 bind one of the listener ports.
   Oct 18 14:38:44.142 [err] Reading config failed--see warnings above.
   [10-18 12:38:44] !TorLauncher NOTE: Tor exited during startup. This
 might be due to an error in your torrc file, a bug in Tor or another
 program on your system, or faulty hardware. Until you fix the underlying
 problem and restart Tor, Tor Browser will not start.
   [10-18 12:38:46] !TorLauncher DBUG: initDialog done
   [10-18 12:38:53] !TorLauncher DBUG: initDialog done


 I'm running Mac OS 10.10.5.

 The case looks similar to ticket #18947, in the sense that, if run outside
 the Applications folder on a clean TorBrowser-Data folder, things seem to
 work. I guess it must have been a migration error, but I cannot spot how
 to correct it. Any suggestions?

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/20299#comment:4>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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