[tor-bugs] #20300 [Applications/Tor Browser]: Unable to launch Tor browser

Tor Bug Tracker & Wiki blackhole at torproject.org
Thu Oct 6 09:14:37 UTC 2016


#20300: Unable to launch Tor browser
--------------------------------------+-----------------------------------
 Reporter:  grobin                    |          Owner:
     Type:  defect                    |         Status:  needs_information
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:                            |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:
--------------------------------------+-----------------------------------
Changes (by gk):

 * status:  new => needs_information
 * cc: mcs, brade (added)
 * component:  - Select a component => Applications/Tor Browser


Comment:

 Did you try by chance the 6.5a3 for OS X lately? Then that would explain
 your problem (see: comment:15:ticket:20210). If not, could you try saving
 your profile folder somewhere (for additional debugging/data recovery
 etc.) and delete it after you closed your Tor Browser? Then restarting
 should give you a fresh new start and chances are that it is working
 again.

 Where your profile folder is depends on where you installed Tor Browser.
 If you have put it into `/Applications` then your user data should be in
 `~/Library/Application\ Support`. Otherwise the `TorBrowser-Data` folder
 is stored side-by-side with your Tor Browser.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/20300#comment:1>
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