[tor-bugs] #18947 [Applications/Tor Browser]: 6.0a5 is not starting on OS X if put into /Applications
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Fri May 6 03:48:59 UTC 2016
#18947: 6.0a5 is not starting on OS X if put into /Applications
--------------------------------------+-----------------------------------
Reporter: gk | Owner: mcs
Type: defect | Status: needs_information
Priority: Very High | Milestone:
Component: Applications/Tor Browser | Version:
Severity: Critical | Resolution:
Keywords: TorBrowserTeam201605 | Actual Points:
Parent ID: | Points:
Reviewer: | Sponsor:
--------------------------------------+-----------------------------------
Comment (by nickm):
Replying to [comment:3 mcs]:
> Replying to [comment:2 nickm]:
> > {{{
> > [565]$ ls -l /Applications/TorBrowser.app/
> > total 0
> > drwxr-x---@ 7 nickm admin 238 Apr 28 08:53 Contents
> > }}}
>
> Thanks for your help. That above looks good (no old TorBrowser directory
under the .app).
>
> > {{{
> > [566]$ ls -l ~/Library/Application\ Support/TorBrowser-Data/
> > total 0
> > drwx------ 5 nickm staff 170 Apr 29 08:57 Browser
> > drwx------ 11 nickm admin 374 Apr 29 08:30 Tor
> > drwxr-xr-x 3 nickm staff 102 Apr 29 08:57 UpdateInfo
> > }}}
>
> Please make a copy of everything under ~/Library/Application\ Support
/TorBrowser-Data/ and set it aside for future debugging if you have not
already done so.
>
Okay, it all went the way you expected. Moving the TorBrowser-Data
directory aside made TB work.
Afterwards, when I tried the steps you recommend, this was logged:
{{{
[05-06 03:44:57] TorLauncher INFO: debug output ready
[05-06 03:44:57] TorLauncher DBUG: Starting
/Applications/TorBrowser.app/Contents/Resources/TorBrowser/Tor/tor
[05-06 03:44:57] TorLauncher DBUG: --defaults-torrc
[05-06 03:44:57] TorLauncher DBUG:
/Applications/TorBrowser.app/Contents/Resources/TorBrowser/Tor/torrc-
defaults
[05-06 03:44:57] TorLauncher DBUG: -f
[05-06 03:44:57] TorLauncher DBUG: /Users/nickm/Library/Application
Support/TorBrowser-Data/Tor/torrc
[05-06 03:44:57] TorLauncher DBUG: DataDirectory
[05-06 03:44:57] TorLauncher DBUG: /Users/nickm/Library/Application
Support/TorBrowser-Data/Tor
[05-06 03:44:57] TorLauncher DBUG: GeoIPFile
[05-06 03:44:57] TorLauncher DBUG:
/Applications/TorBrowser.app/Contents/Resources/TorBrowser/Tor/geoip
[05-06 03:44:57] TorLauncher DBUG: GeoIPv6File
[05-06 03:44:57] TorLauncher DBUG:
/Applications/TorBrowser.app/Contents/Resources/TorBrowser/Tor/geoip6
[05-06 03:44:57] TorLauncher DBUG: HashedControlPassword
[05-06 03:44:57] TorLauncher DBUG:
16:8e408eb3d34c70fe60fe0364178c9aa68a4af6bb6961ab8844225c0667
[05-06 03:44:57] TorLauncher DBUG: __OwningControllerProcess
[05-06 03:44:57] TorLauncher DBUG: 66947
[05-06 03:44:58] TorLauncher DBUG: Opening control connection to
127.0.0.1:9151
[05-06 03:44:58] TorLauncher DBUG: Sending Tor command: AUTHENTICATE
414124775d585b586a4e62633f2c3753
[05-06 03:44:58] TorLauncher NOTE: failed to open authenticated
connection: [Exception... "Component returned failure code: 0x804b000d
(NS_ERROR_CONNECTION_REFUSED) [nsIBinaryOutputStream.writeBytes]"
nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)" location: "JS frame
:: jar:file:///Users/nickm/Library/Application%20Support/TorBrowser-
Data/Browser/fl4i90pd.default/extensions/tor-
launcher at torproject.org.xpi!/components/tl-protocol.js ::
TorProtocolService.prototype._sendCommand :: line 685" data: no]
May 05 23:44:58.109 [notice] Tor v0.2.8.2-alpha (git-684babee8491c3e9)
running on Darwin with Libevent 2.0.22-stable, OpenSSL 1.0.1s and Zlib
1.2.5.
May 05 23:44:58.111 [notice] Tor can't help you if you use it wrong! Learn
how to be safe at https://www.torproject.org/download/download#warning
May 05 23:44:58.111 [notice] This version is not a stable Tor release.
Expect more bugs than usual.
May 05 23:44:58.111 [notice] Read configuration file
"/Applications/TorBrowser.app/Contents/Resources/TorBrowser/Tor/torrc-
defaults".
May 05 23:44:58.112 [notice] Read configuration file
"/Users/nickm/Library/Application Support/TorBrowser-Data/Tor/torrc".
May 05 23:44:58.162 [notice] Opening Socks listener on 127.0.0.1:9150
May 05 23:44:58.162 [notice] Opening Control listener on 127.0.0.1:9151
May 05 23:44:58.000 [warn] Couldn't open file for 'Log info file
/Applications/TorBrowser.app/TorBrowser/Data/Tor/info.log': No such file
or directory
May 05 23:44:58.000 [notice] Closing partially-constructed Socks listener
on 127.0.0.1:9150
May 05 23:44:58.000 [notice] Closing partially-constructed Control
listener on 127.0.0.1:9151
May 05 23:44:58.000 [warn] Failed to parse/validate config: Failed to init
Log options. See logs for details.
May 05 23:44:58.000 [err] Reading config failed--see warnings above.
[05-06 03:44:58] TorLauncher DBUG: Opening control connection to
127.0.0.1:9151
[05-06 03:44:58] TorLauncher DBUG: Sending Tor command: AUTHENTICATE
414124775d585b586a4e62633f2c3753
[05-06 03:44:58] TorLauncher NOTE: failed to open authenticated
connection: [Exception... "Component returned failure code: 0x804b000d
(NS_ERROR_CONNECTION_REFUSED) [nsIBinaryOutputStream.writeBytes]"
nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)" location: "JS frame
:: jar:file:///Users/nickm/Library/Application%20Support/TorBrowser-
Data/Browser/fl4i90pd.default/extensions/tor-
launcher at torproject.org.xpi!/components/tl-protocol.js ::
TorProtocolService.prototype._sendCommand :: line 685" data: no]
[05-06 03:44:58] TorLauncher NOTE: Tor unexpectedly exited. This might be
due to a bug in Tor itself, another program on your system, or faulty
hardware. Until you restart Tor, the Tor Browser will not able to reach
any websites. If the problem persists, please send a copy of your Tor Log
to the support team.
Restarting Tor will not close your browser tabs.
}}}
It looks like this is the trouble:
{{{
May 05 23:44:58.000 [warn] Couldn't open file for 'Log info file
/Applications/TorBrowser.app/TorBrowser/Data/Tor/info.log': No such file
or directory
}}}
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/18947#comment:5>
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