[tor-bugs] #10534 [Applications/Tor Browser]: Let's not advertise help desk emails directly

[Tor Bug Tracker & Wiki]

#10534: Let's not advertise help desk emails directly
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 Reporter:  lunar                                |          Owner:
     Type:  defect                               |  mikeperry
 Priority:  High                                 |         Status:  closed
Component:  Applications/Tor Browser             |      Milestone:
 Severity:  Normal                               |        Version:
 Keywords:  tbb-usability, tbb-easy, SponsorO,   |     Resolution:  fixed
  TorBrowserTeam201604R                          |  Actual Points:
Parent ID:  #10974                               |         Points:
 Reviewer:                                       |        Sponsor:
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Comment (by phoul):

 Using network-settings.dtd as an example:

 Every hour or two, Transifex will check https://gitweb.torproject.org/tor-
 launcher.git/plain/src/chrome/locale/en/network-settings.dtd to see if its
 strings match what Transifex currently has. If it does not, it will pull
 in the changes make them available as the source strings for that
 resource.

 This automatic updating is not git-aware, and I do not believe does any
 checking of time stamps either. It will simply look at
 https://gitweb.torproject.org/tor-launcher.git/plain/src/chrome/locale/en
 /network-settings.dtd, and pull in changes if they do not match what
 Transifex currently has.

 After the new strings make it into Transifex, it will take about 15
 minutes for the system on our side to pull the new translations into their
 respective branches in translation.git.

 The race in this case occurred when https://gitweb.torproject.org/tor-
 launcher.git/plain/src/chrome/locale/en/network-settings.dtd got replaced
 by what was in translation.git prematurely, as Transifex had not pulled in
 the updated version of network-settings.dtd from your repo yet, which
 meant the strings in translation.git were still the versions pre-update.

 By the time Transifex ran this check, it had already been replaced with
 the version from translation.git, which indicated to Transifex that
 nothing had changed.

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/10534#comment:30>
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