[tor-bugs] #17312 [Service - lists]: Create new mailinglist for internal community tech support

Tor Bug Tracker & Wiki blackhole at torproject.org
Fri Oct 9 16:36:21 UTC 2015


#17312: Create new mailinglist for internal community tech support
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 Reporter:  nickm            |          Owner:
     Type:  task             |         Status:  new
 Priority:  normal           |      Milestone:
Component:  Service - lists  |        Version:
 Keywords:                   |  Actual Points:
Parent ID:                   |         Points:
  Sponsor:                   |
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 Some of our folks can make an obsolete microprocessor stand up and sing
 using just a multiprobe and a stern expression.  But as we diversify to
 include more people who didn't cut their teeth on a PDP11, we need
 technical support to keep up with them.  Let's try for a judgment-free
 community email list.

 Since this is an internal list, I recommend that we use a nonobvious name
 so that it isn't getting accidental mail all the time.  (This is not a
 "hey Tor, how do I use Tor" list but a "hey coworkers why is my
 thunderbird broken" list.)

 The name is in flux.  I'll post here when I have a better idea. I like
 "superfriends" but others like "tech-support".

 The list admin can be me.  Unless somebody else volunteers... and I hope
 they do.
 The list should be private.
 The list should not be archived.
 Anybody should be able to post. (If only subscribed addresses can post,
 then people would need to offer tech support in order to get it.  And
 people would need to have a single working email address and be able to
 subscribe to mailing lists to use it.)

 I'll come back with a list name rsn.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/17312>
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