[tor-bugs] #11405 [Tor Launcher]: Tor Launcher UI for Proxy and Firewall selection is confusing to users

[Tor Bug Tracker & Wiki]

#11405: Tor Launcher UI for Proxy and Firewall selection is confusing to users
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     Reporter:  mttp     |      Owner:  brade
         Type:  defect   |     Status:  new
     Priority:  normal   |  Milestone:
    Component:  Tor      |    Version:
  Launcher               |   Keywords:  tbb-usability, tbb-helpdesk-
   Resolution:           |  frequent
Actual Points:           |  Parent ID:  #11180
       Points:           |
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Comment (by lunar):

 From help desk experiences, it appears that many users don't understand
 what a “restrictive firewall”. Almost all users who asked for help enabled
 it when they were not behind any outgoing firewall.

 My understanding of the “restrictive firewall” option is that it is
 helpful to select which guard nodes to use from the entire set of Tor
 relays. But this does not really match what users of bridges want.

 One idea:

  * Ask the bridge question first.
  * Buttons should be “Cancel”, “Advanced options”, “Connect”
  * “Advanced options” would lead users to the firewall and proxy
 questions.

 In any cases, the current situation is not good and trying anything else
 is worthwhile IMHO.

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/11405#comment:2>
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