[tor-bugs] #10754 [Tor Support]: Implement an invitation based token system into webchat

[Tor Bug Tracker & Wiki]

#10754: Implement an invitation based token system into webchat
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     Reporter:  Sherief      |      Owner:  Sherief
         Type:  task         |     Status:  accepted
     Priority:  blocker      |  Milestone:
    Component:  Tor Support  |    Version:
   Resolution:               |   Keywords:  SponsorO
Actual Points:               |  Parent ID:  #10755
       Points:               |
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Comment (by lunar):

 Comments on the latest available iteration.

 Why request a RT ticket number? As I am visible in the France for working
 on Tor, I sometimes have people reaching me through private email. Having
 me open a ticket or asking them to mail help-fr@ would feel like a burden.
 As tickets expire, I don't really see the need to tie them to a specific
 RT request. Is the idea to be able to sort out which token has been given
 to whom? Then a free-form “Comment” field that I can organize however I
 want is good enough.

 In any cases, I don't think the edit button is useful. In case of mistake,
 deleting and recreating is fine. And that's less clutter in the interface.

 What will “delete” do for the users? Tell that the token never existed or
 that it is expired? The latter might be better.

 The list of tickets should be ordered in the other direction (newly
 created tickets on top).

 When I create a new ticket, I want the new token link in big, bold letters
 standing out that I just can copy/paste quickly. I shouldn't need to look
 at the list.

 Using <textarea/> in the list really adds a lot of clutter and does
 improve for copy-pasting over a simple text.

 Could we have the date either in ISO form (2014-03-15) or in relative
 format (“in 23 hours”)? That would be easier for my brain to parse.

 Also, is it by date (days) or by time (seconds)?

 Could you have the <title/> start with “Token Generator” so I can see
 “Tok…” instead of “Web…” when my taskbar gets really cramped? ;)

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/10754#comment:10>
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