[tor-bugs] #12256 [Tor]: Tor won't open on Mac

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#12256: Tor won't open on Mac
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 Reporter:  nigel             |          Owner:
     Type:  defect            |         Status:  new
 Priority:  normal            |      Milestone:
Component:  Tor               |        Version:
 Keywords:  Tor, not opening  |  Actual Points:
Parent ID:                    |         Points:
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 I have downloaded Tor and tried to open it several times. However, each
 time I attempt to do so, even after restarting my computer, I always get
 the following message - "A copy of Firefox is already open. Only one copy
 of Firefox can be open at a time." Yet, I do not have Firefox open.

 Matt Pagan from your support has kindly and patiently assisted me. I am
 using Mac OSX 10.9.3 and I have Norton Antivirus. I have changed the
 settings in my System Preferences to allow other applications and
 downloads from the Web to open, as well as changing my Firewall settings,
 but no success.

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/12256>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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