[tor-bugs] #10754 [Tor Support]: Implement an availability system into webchat

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#10754: Implement an availability system into webchat
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     Reporter:  Sherief      |      Owner:  Sherief
         Type:  defect       |     Status:  new
     Priority:  normal       |  Milestone:
    Component:  Tor Support  |    Version:
   Resolution:               |   Keywords:
Actual Points:               |  Parent ID:  #10755
       Points:               |
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Description changed by Sherief:

Old description:

> As part of the Buoyant Otter project, one of the requirements is to
> provide webchat support to users.
>
> The current plan is to use "Prodromus", which is a webchat system that
> uses an anonymous XMPP server as its back-end. This has all been
> implemented on Moschatum.
>
> The current state of webchat is not ready for use as the interface
> doesn't show if a support assistant is present to answer the user.

New description:

 As part of the Boisterous Otter project, one of the requirements is to
 provide webchat support to users.

 The current plan is to use "Prodromus", which is a webchat system that
 uses an anonymous XMPP server as its back-end. This has all been
 implemented on Moschatum.

 The current state of webchat is not ready for use as the interface doesn't
 show if a support assistant is present to answer the user.

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/10754#comment:3>
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