[tor-bugs] #10534 [TorBrowserButton]: Let's not advertise help desk emails directly

[Tor Bug Tracker & Wiki]

#10534: Let's not advertise help desk emails directly
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     Reporter:  lunar             |      Owner:  mikeperry
         Type:  defect            |     Status:  new
     Priority:  major             |  Milestone:
    Component:  TorBrowserButton  |    Version:
   Resolution:                    |   Keywords:  tbb-usability, tbb-easy
Actual Points:                    |  Parent ID:
       Points:                    |
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Comment (by lunar):

 Replying to [comment:7 mrphs]:
 > Yes, please! This way we can actually help more users in less time.
 Plus, from personal experience, many users are afraid to send an email to
 help desk as they're not sure if their email is secure enough to ask such
 questions.

 Ok, but what happen when they can reach neither the Tor network nor the
 Tor website?

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/10534#comment:8>
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