[tor-bugs] #10534 [TorBrowserButton]: Let's not advertise help desk emails directly

Tor Bug Tracker & Wiki blackhole at torproject.org
Thu Jan 2 23:59:20 UTC 2014


#10534: Let's not advertise help desk emails directly
----------------------------------+---------------------------
     Reporter:  lunar             |      Owner:  mikeperry
         Type:  defect            |     Status:  new
     Priority:  major             |  Milestone:
    Component:  TorBrowserButton  |    Version:
   Resolution:                    |   Keywords:  tbb-usability
Actual Points:                    |  Parent ID:
       Points:                    |
----------------------------------+---------------------------
Changes (by mikeperry):

 * keywords:   => tbb-usability
 * cc: mcs, brade (added)
 * priority:  normal => major


Comment:

 I agree. We should be linking to some kind of FAQ document that lists
 common questions, links to the user manual, and then finally mentions the
 support address.

 https://trac.torproject.org/projects/tor/wiki/doc/TorBrowserBundle3FAQ is
 a good start. Do we want to link to that wiki page, or should we create a
 more permanent, static page on the website.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/10534#comment:2>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online


More information about the tor-bugs mailing list