[tor-bugs] #10534 [TorBrowserButton]: Let's not advertise help desk emails directly
Tor Bug Tracker & Wiki
blackhole at torproject.org
Mon Feb 10 09:01:46 UTC 2014
#10534: Let's not advertise help desk emails directly
----------------------------------+-------------------------------------
Reporter: lunar | Owner: mikeperry
Type: defect | Status: new
Priority: major | Milestone:
Component: TorBrowserButton | Version:
Resolution: | Keywords: tbb-usability, tbb-easy
Actual Points: | Parent ID:
Points: |
----------------------------------+-------------------------------------
Comment (by lunar):
Replying to [comment:15 gk]:
> Replying to [comment:13 lunar]:
> > Unsolved question: where should the list be?
>
> Ideally at a place where users opening tickets at the help desk would
see it. Not sure if such a place exists. I am happy to start with adding
it to the release notes, like Mozilla does.
Users open ticket at the help desk by sending an email. So there's no such
place. In my world, it needs to be as close as possible to the “download”
button. I know this is tightly related to the website redesign. Maybe we
should simply start with a wiki page for the present time?
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/10534#comment:16>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
More information about the tor-bugs
mailing list