[tor-bugs] #10534 [TorBrowserButton]: Let's not advertise help desk emails directly

[Tor Bug Tracker & Wiki]

#10534: Let's not advertise help desk emails directly
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     Reporter:  lunar             |      Owner:  mikeperry
         Type:  defect            |     Status:  new
     Priority:  major             |  Milestone:
    Component:  TorBrowserButton  |    Version:
   Resolution:                    |   Keywords:  tbb-usability, tbb-easy
Actual Points:                    |  Parent ID:
       Points:                    |
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Comment (by lunar):

 We had a quite long IRC discussion with Mike, Georg, Roger, Colin and
 Sherief about how could a “known issues” list be maintained.

 The TBB team can maintain a list of known issues. It would probably have
 around 5 entries today. The TBB team needs feedback from the support team
 on which issues support sees most or feel the most visible.

 The support team will use IRC or Trac (preferred) to notify the TBB team
 of issues that should appear on the list of known issues. A tool will
 automatically notify the support team when the list of “known issues” is
 modified.

 Unsolved question: where should the list be?

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/10534#comment:13>
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