[tor-bugs] #8947 [TorBrowserButton]: tor-browser-2.3.25-8_en-US.exe - Firefox is already running

Tor Bug Tracker & Wiki blackhole at torproject.org
Thu May 23 10:23:50 UTC 2013


#8947: tor-browser-2.3.25-8_en-US.exe - Firefox is already running
-------------------------------+--------------------------------------------
 Reporter:  LovesLightLicking  |          Owner:  mikeperry                    
     Type:  defect             |         Status:  new                          
 Priority:  major              |      Milestone:  TorBrowserBundle 2.3.x-stable
Component:  TorBrowserButton   |        Version:                               
 Keywords:                     |         Parent:                               
   Points:                     |   Actualpoints:                               
-------------------------------+--------------------------------------------
 Last night 22/05 I thought I would update TORbrowser - after a few issues
 of my own. I ran TorBrowser, it sets itself up and comes up with this
 error (screenshot attached)
 "Firefox is already running, but is not responding. To open a new window,
 you must first close the existing Firefox process,
 or restart your system."

 I could not see a FF running. Anyway I thought I would leave it until the
 23/05 when I switch on PC. I did not touch FF until after running the new
 Tor Browser that I downloaded. Same error message.
 So it is still doing it after a reboot. Screenshot of the Task Manager.

 I extracted "tor-browser-2.3.25-8_en-US.exe" to
 "C:\Program Files (x86)" and created a shortcut on the desktop and running
 the desktop shortcut.

 I had to revert to the version "tor-browser-2.3.25-6_en-US.exe" which is
 running on a data HDD i.e. not program files. this one is working OK.

 I did check the download with the signature "tor-browser-2.3.25-8_en-
 US.exe.asc".

 I am running W7(x64), FF21.0.

-- 
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/8947>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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