[tor-bugs] #9601 [BridgeDB]: Cyberoam firewall blocks obfs2/3 bridge addresses

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#9601: Cyberoam firewall blocks obfs2/3 bridge addresses
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     Reporter:  Sherief   |      Owner:
         Type:  task      |     Status:  new
     Priority:  normal    |  Milestone:
    Component:  BridgeDB  |    Version:
   Resolution:            |   Keywords:
Actual Points:            |  Parent ID:
       Points:            |
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Comment (by Sherief):

 Replying to [comment:1 mrphs]:
 > A little bit more info could help us figure out how this firewall is
 blocking Tor.
 >
 > This is my to-do list when a user struggles with bootstraping Tor:
 > ''I've already mentioned this on IRC, going to copy it here for the sake
 of having record...''
 >
 >  1. Send the "How to get bridge & add it to Vidalia" instruction plus
 few bridges (while I make sure to include bridge with random port) in case
 they failed to get the bridges for any reason.
 >  1. If the user failed connecting and returned I'd give give him some
 unpublished bridges and ask her/him to turn on debug/info logging,
 increase the message log history to a more reasonable number for debug (at
 least 1000), check the "automatically log message to a file" option, try
 to connect to the network using given bridges and send it back it to us.
 >  1. I'd send out PT TBB mirrors with few bridges (including at least one
 unpublished bridges) and teach them how to query bridges @ bridges.tpo to
 get obfs3 bundles.
 >  1. It rarely makes it to this point, but I'd ask them to again turn on
 the debug log on to see what's going on. We usually find interesting bugs
 here.
 >
 > it might be a little off-the-topic but hopefully handy for ppl

 check out my last reply on the ticket:
 https://rt.torproject.org/Ticket/Display.html?id=13271

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/9601#comment:2>
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