[tor-bugs] #3592 [Website]: lack of web forums

[Tor Bug Tracker & Wiki]

#3592: lack of web forums
----------------------------+-----------------------------------------------
    Reporter:  cypherpunks  |       Owner:  phobos           
        Type:  project      |      Status:  needs_information
    Priority:  minor        |   Milestone:                   
   Component:  Website      |     Version:                   
  Resolution:               |    Keywords:                   
      Parent:               |      Points:                   
Actualpoints:               |  
----------------------------+-----------------------------------------------

Comment(by T(A)ILS developers):

 Yes, during our summit this summer we decided to migrate to OSQA. We were
 to do that move during October, and we even had funding for it.

 But in the end, we did our benchmarking a bit too fast, and we ended up
 changing our mind at the last minute. We realized that the OSQA project
 was not active enough anymore.

 So we got back to doing benchmarking, and attributed the funding to some
 other tasks. On the other hand our ikiwiki based forum is getting out of
 hands lately, and we really want to find a short-term solution to that
 problem.

 If you want to read more about the pros and cons of the various software
 we are looking at, check out our todo item on the topic:

 https://tails.boum.org/tails/todo/improve_the_forum/

 Regarding a possible collaboration, or share tool with Tor, for us that's
 still an open discussion. On our side we defined the following
 requirements for the tool we are looking for:

 - Have a clear policy in terms or logs, privacy, etc. We feel like self-
 hosting will most probably be needed here.
 - We want an answer-centric application, not a general purpose forum. We
 want to dedicate energy to it as a support tool.
 - People should be able to ask for help anonymously, for example without
 having to give their email address.
 - Other requirements include email notifications, handling karma, and
 proposing to search before asking a new question.

 A Q&A (question/answer) application seems to be the most adequate format
 so far, and we limited our benchmarking to such tools.

 In order to share a tool together with Tor we added another requirement:
 the possibility of having separate categories of questions, or interest
 groups. For example, to get support on Tails specific topics, or ask more
 generic questions about Tor, get technical help for TBB. We feel that this
 would help focus better our attention, and thus provide better support.

 Since we are doing again some benchmarking, it would be a great time to
 hear more about your requirements, and see whether we can find a candidate
 that could fit both. That will surely require some custom development
 anyways.

-- 
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/3592#comment:43>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online