[tor-bugs] #5985 [Company]: English Help Desk

Tor Bug Tracker & Wiki torproject-admin at torproject.org
Tue May 29 21:30:09 UTC 2012


#5985: English Help Desk
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 Reporter:  phobos   |          Owner:  phobos                     
     Type:  project  |         Status:  new                        
 Priority:  normal   |      Milestone:  Sponsor Z: November 1, 2013
Component:  Company  |        Version:                             
 Keywords:           |         Parent:                             
   Points:           |   Actualpoints:                             
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Comment(by phobos):

 Replying to [comment:1 runa]:
 > How will this differ from what we're doing today?

 We don't offer formal support, just best effort. Consider our current
 support as "the UDP of support". Some are interested in paying for "the
 TCP of support" which involves live phone, chat, and email support for
 paid customers (via support plans or pay per question).

-- 
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/5985#comment:2>
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