[tor-bugs] #2132 [Vidalia]: Vidalia's password prompt is often unhelpful; generates support requests

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#2132: Vidalia's password prompt is often unhelpful; generates support requests
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 Reporter:  nickm        |          Owner:  chiiph
     Type:  enhancement  |         Status:  new   
 Priority:  normal       |      Milestone:        
Component:  Vidalia      |        Version:        
 Keywords:               |         Parent:        
   Points:               |   Actualpoints:        
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Comment(by chiiph):

 Replying to [comment:6 nickm]:
 > Educating the user is good.  But it's best to:
 >
 >   * Minimize the need for education.  (To the extent that we can make
 this whole problem go away, that's better than having to teach people how
 to fix it.)
 >   * Educate the user at the time when it's helpful.  ("Here's what
 happened and here are your options" is better than "hey, here is something
 that might happen later that you had better remember about in case it
 happens!" People are most receptive to new information when it solves a
 problem they have now, not when it solves a problem they have not yet
 experienced.)

 Agreed. This is a clear "lets see how the user takes this" situation, for
 which the idea of releasing an alpha version was meant. I'll transform the
 prompt into an information dialog, unless someone else comes up with a
 better approach.

-- 
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/2132#comment:7>
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