[tor-bugs] #4750 [Company]: Mailing list for support assistants
Tor Bug Tracker & Wiki
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Wed Dec 21 03:12:30 UTC 2011
#4750: Mailing list for support assistants
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Reporter: runa | Owner: phobos
Type: task | Status: new
Priority: normal | Milestone:
Component: Company | Version:
Keywords: | Parent:
Points: | Actualpoints:
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Comment(by arma):
Replying to [comment:2 runa]:
> Replying to [comment:1 phobos]:
> > What's the name for this list?
>
> How about "tor-support"? If it's a private list and only subscribed
users can email it, it shouldn't be too big of a problem.
Beware of the "users look around for a list that they can send their
question to and pick this one" phenomenon. If it sounds at all like it
will answer questions, somebody will try mailing it.
I guess we can refuse the mails, but that just might enrage the users
further. :)
A name like tor-rt or tor-rt-support might be less enticing as a color for
the bikeshed.
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/4750#comment:3>
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