[tor-bugs] #3792 [Tor Browser]: TBB takes too long to start up

Tor Bug Tracker & Wiki torproject-admin at torproject.org
Mon Aug 22 20:11:34 UTC 2011

#3792: TBB takes too long to start up
 Reporter:  phobos       |          Owner:  mikeperry
     Type:  enhancement  |         Status:  new      
 Priority:  normal       |      Milestone:           
Component:  Tor Browser  |        Version:           
 Keywords:               |         Parent:           
   Points:               |   Actualpoints:           
 We probably already have this complaint, but I couldn't find an open
 ticket in trac. Consider this user feedback.

 Ali from Tehran, Iran left a long, detailed voice mail today. He says the
 #1 reason people don't use Tor in Iran is because it takes too long to
 view a webpage. He's measuring the time as from the time he clicks on the
 'Start tor browser' icon in windows xp through the time he can type in a
 url. It's taking him 60-90 seconds on average. He says he did 10 trials
 over three days.

 He double-clicks 'start tor browser' and waits. He sees the vidalia
 control panel and the 0-100% progress bar, which takes 40 seconds on
 average in Tehran, and then nothing happens for 20 seconds, and then
 firefox starts up, and roughly another 10-30 seconds for
 check.torproject.org to load and tell him he's using tor.  He can now type
 in a url and go to a website, such as balatarin.com, which will take
 anywhere from 10-30 seconds to load in TBB.

 He compares this to his VPN. He clicks on the VPN icon, in 5 seconds it is
 connected. He starts up Firefox in 2 seconds. It takes 3 seconds to load
 the same site as he used to test before, balatarin.com.

 10 second vs. 60-90 means no contest in his mind.

Ticket URL: <https://trac.torproject.org/projects/tor/ticket/3792>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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