[tor-bugs] #2132 [Vidalia]: Vidalia's password prompt is often unhelpful; generates support requests

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#2132: Vidalia's password prompt is often unhelpful; generates support requests
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 Reporter:  nickm        |          Owner:  chiiph       
     Type:  enhancement  |         Status:  needs_review 
 Priority:  normal       |      Milestone:  Vidalia-0.3.X
Component:  Vidalia      |        Version:               
 Keywords:               |         Parent:               
   Points:               |   Actualpoints:               
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Comment(by nickm):

 Looks like a good start.

 Do you mean for Option 2 to also include *all* cases where we're running
 on Linux/OSX ?  If the Tor process isn't running as a different user, we
 should be able to send it a TERM signal just fine.

 Let's work on the wording.  :)

 There are lots of HCI documents out there: is there one that Vidalia tries
 to follow?  For most of them, I think that instead of the "You could"
 phrasing, I'd expect to see something like "Do you want to".

 Here's a first cut of some revised text for the can't-kill-it case:
 {{{
 Tor is already running, but Vidalia can't connect to it.

 This can happen when something else (such as another active Vidalia
 process, or a Vidalia process that crashed) launched Tor.

 You will need to shut down the Tor process before Vidalia can launch a new
 one.

 [ help ]                               [ ok ]
 }}}


 And here's some revised text for the can-kill-it case:
 {{{
 Tor is already running, but Vidalia can't connect to it.

 This can happen when something else (such as another active Vidalia
 process, or a Vidalia process that crashed) launched Tor.

 Vidalia can try to restart Tor for you.  Doing so will close all currently
 active connections through your Tor process.

 [ help ]                [ restart Tor ] [ cancel ]
 }}}

-- 
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/2132#comment:10>
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