[tor-bugs] #2132 [Vidalia]: Vidalia's password prompt is often unhelpful; generates support requests
Tor Bug Tracker & Wiki
torproject-admin at torproject.org
Thu Oct 28 14:14:42 UTC 2010
#2132: Vidalia's password prompt is often unhelpful; generates support requests
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Reporter: nickm | Owner: chiiph
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: Vidalia | Version:
Keywords: | Parent:
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I'd say that at least 40% of the support requests we get for Vidalia are
from people who have encountered the controller password prompt, and are
asking themselves "What's this about a password?" And then we refer them
to https://www.torproject.org/docs/faq#VidaliaPassword
It would be good if Vidalia were better able to detect the cases that put
it into this state, and tell the user what's really going on. It would
also be good if Vidalia could try to recover from this state whenever it
can. When Vidalia can neither explain what went wrong nor fix it, it
should at the very least give the user more guidance about what might have
happened and what they should do, so that they can sort it out themselves
without searching for the FAQ.
Apologies if this is a duplicate; I scanned the open vidalia bugs and
didn't find it mentioned.
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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/2132>
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