[tbb-dev] Tor unexpectedly exited

Mike Perry mikeperry at torproject.org
Fri Mar 28 22:53:29 UTC 2014

Matt Pagan:
> Even though I missed the IRC meeting today (sorry), I wanted to share
> that there has been a noticeable increase lately in support requests
> regarding a "Tor unexpectedly exited. Please restart the application."
> message.
> Users will get this message over and over when trying to start their Tor
> Browser. At least some of these folks are already familiar with Tor
> Browser ("It worked fine before"). As a response, we will usually tell
> users to delete their current Tor Browser and download the Tor Browser
> again, which seems to usually clear up the issue. I have not opened a
> new ticket for this issue.

This most frequently happens if something else (perhaps an abandoned tor
process) is using one of Tor's network ports.

Out of curiosiry, do we know if these are PT/bridge users? 3.6-beta-1 users in
general? Or all TBB users? Has it been observed on all platforms, or just one
of them?

Mike Perry
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