[tbb-dev] Support report

Lunar lunar at torproject.org
Fri Jun 27 15:41:23 UTC 2014

Matt Pagan:
> A common request we see on the help desk is from users asking why they
> can't connect to some hidden service site. The reason is almost always
> that the site is down. However the message users see is
> Unable to connect
> Firefox can't establish a connection to the server at
> abcdefgh23456789.onion.
> This adds to the confusion users feel, as many don't understand why they
> see the word "Firefox" instead of "Tor Browser".
> In fact, any time during the user experience when users see the word
> "Firefox", genuine confusion seems to arise.

I had reported the problem as #10864:

Lunar                                             <lunar at torproject.org>
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