[tbb-bugs] #31033 [Applications/Tor Browser]: TorBrowser window won't appear on the screen

Tor Bug Tracker & Wiki blackhole at torproject.org
Sat Jun 29 05:48:08 UTC 2019


#31033: TorBrowser window won't appear on the screen
-------------------------------------+-------------------------------------
 Reporter:  mrasoulib                |          Owner:  tbb-team
     Type:  defect                   |         Status:  new
 Priority:  High                     |      Component:  Applications/Tor
                                     |  Browser
  Version:  sbws: unspecified        |       Severity:  Critical
 Keywords:  TorBrowser window won't  |  Actual Points:
  show up                            |
Parent ID:                           |         Points:
 Reviewer:                           |        Sponsor:
-------------------------------------+-------------------------------------
 When I open tor browser by running "Start Tor Browser" the connection
 appears to be successful, but no TorBrowser window appears afterwards.
 When I run the program again I receive the following error message:
 "Tor Browser is already running, but is not responding. The old Tor
 Browser process must be closed to open a new window."
 No browser windows ever appear on the screen.
 After installing the TorBrowser again, everything is good for a couple of
 times, but then the same problem occurs.
 I'm running the program on Windows 10.
 My TorProject installer file is "torbrowser-install-win64-9.0a1_en-US".

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/31033>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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