[tbb-bugs] #30245 [Applications/Tor Browser]: Tor will not connect

Tor Bug Tracker & Wiki blackhole at torproject.org
Thu Apr 25 00:33:35 UTC 2019

#30245: Tor will not connect
 Reporter:  peterm                    |          Owner:  tbb-team
     Type:  defect                    |         Status:  needs_information
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:                            |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:

Comment (by peterm):

 Thank you so much for helping me with this.  i changed to MS Office 365 at
 about the same time.   No web addresses work in Tor at all. It just sits
 there grinding away then times out. Every thing works in Firefox. I tested
 with Google.com.
 I have turned off Total Defence Essential Antivirus and turned off the
 Windows Firewall then reinstalled Tor.  This made no difference. I cannot
 pause the antivirus and restart as it starts right up again. I do not know
 how to uninstall the anti virus but will try using windows uninstall.  The
 last time i did this it was very difficult as it resists being uninstalled
 like crazy.
 Is the " WebGL creation failed: * " an issue here? I will uninstall the
 antivirus tomorrow and reinstall Tor again.

Ticket URL: <https://trac.torproject.org/projects/tor/ticket/30245#comment:5>
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