[tbb-bugs] #30116 [Applications/Tor Browser]: Tor Start Problem

Tor Bug Tracker & Wiki blackhole at torproject.org
Tue Apr 23 14:30:23 UTC 2019

#30116: Tor Start Problem
 Reporter:  sagararla                 |          Owner:  tbb-team
     Type:  defect                    |         Status:  needs_information
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:                            |  Actual Points:
Parent ID:  #29123                    |         Points:
 Reviewer:                            |        Sponsor:

Comment (by gk):

 Replying to [comment:61 sagararla]:
 > I have installed Firefox(ESR) and Tor(8.0.8) on my desktop and
 Firefox(regular) in C-drive - Program-Files.
 > Yes, its working if I install Firefox(ESR) like last time. I know the
 problem will arise again.
 > (Tested this step now and Tor is now its working)

 We should find out how Firefox ESR influences Tor Browser here. Assuming
 this is happening again, could you

 1) Copy the whole non-functioning Tor Browser somewhere else

 2) Install Firefox ESR again and make sure Tor Browser is now working
 again on your desktop

 3) Compare the non-functioning copy with the now functioning one

 I'd be interested in what differs between the copy and the functioning

 Additionally, if you are installing Tor Browser are you creating
 shortcuts? If so, could you delete those shortcuts and install Tor Browser
 without it? Maybe somehow those shortcuts are playing a role here...

Ticket URL: <https://trac.torproject.org/projects/tor/ticket/30116#comment:62>
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