[tbb-bugs] #30116 [Applications/Tor Browser]: Tor Start Problem

Tor Bug Tracker & Wiki blackhole at torproject.org
Thu Apr 11 10:16:40 UTC 2019

#30116: Tor Start Problem
 Reporter:  sagararla                 |          Owner:  tbb-team
     Type:  defect                    |         Status:  needs_information
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:                            |  Actual Points:
Parent ID:  #29123                    |         Points:
 Reviewer:                            |        Sponsor:

Comment (by gk):

 Replying to [comment:52 sagararla]:
 > Now I have uninstalled Tor and reinstalled [in the same directory and
 anti-virus on] Tor 8.0.8 and it is working fine.
 > But the issue here is it will work for some-days [1 to 4] and after that
 will show a blank page.
 > The problem continues until next updated version [not probably the next
 updated version]

 So, I wonder what on your machine is interfering here with Tor Browser. I
 still bet my money on your Antivirus tool. Could you get rid of it for
 testing (not just disabling)? If not, I we can try to debug this harder
 once the issue comes back. Another good thing to understand is is to
 figure out how you are getting  Tor Browser to run again when this
 happens. Do you have steps for that?

Ticket URL: <https://trac.torproject.org/projects/tor/ticket/30116#comment:53>
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