[tbb-bugs] #30035 [Applications/Tor Browser]: unexpected exit on startup

Tor Bug Tracker & Wiki blackhole at torproject.org
Mon Apr 8 06:48:22 UTC 2019

#30035: unexpected exit on startup
 Reporter:  TDionysus                 |          Owner:  tbb-team
     Type:  defect                    |         Status:  closed
 Priority:  High                      |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Major                     |     Resolution:  worksforme
 Keywords:  tbb-crash                 |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:
Changes (by gk):

 * status:  needs_information => closed
 * resolution:   => worksforme


 Replying to [comment:5 TDionysus]:
 > Replying to [comment:4 mcs]:
 > > Replying to [comment:2 gk]:
 > > > mcs/brade: What exactly where the correct incantations for getting
 info from the command-line on macOS?
 > >
 > > The first thing I would check is whether any copies of `tor.real` (the
 Tor daemon that is part of Tor Browser) are still running in the
 background. To do that:
 > > * Open a command shell by starting the Terminal application (press
 `Cmd+Space` and then type `Terminal` followed by `Return`, or look in
 /Applications/Utilities for Terminal and open it).
 > > * Within the command shell, type `ps -A | grep tor.real` and see if
 anything is found.
 > > * If one or more `tor.real` processes are found, terminate all of them
 by typing `killall tor.real` and then try opening Tor Browser again.
 > >
 > > Assuming the above does not fix the problem, you can see tor messages
 from the command line by opening a command shell (see above) and then
 starting Tor Browser's `firefox` process from the command shell. For
 example, if you have placed Tor Browser in a folder on your desktop named
 TB, you would type the following command to start the browser (and then
 look at what messages are output): `~/Desktop/TB/Tor\
 > ty this worked.

 Good to hear! What was the problem? `tor` still running in the background?

Ticket URL: <https://trac.torproject.org/projects/tor/ticket/30035#comment:6>
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