[tbb-bugs] #23918 [Applications/Tor Browser]: tor button and tor browser home page says "not connected to network"

[Tor Bug Tracker & Wiki]

#23918: tor button and tor browser home page says "not connected to network"
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 Reporter:  tortracfree               |          Owner:  tbb-team
     Type:  defect                    |         Status:  needs_information
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:  tbb-torbutton             |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:
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Comment (by gk):

 Replying to [comment:10 tortracfree]:
 > OK, I changed "extensions.torbutton.loglevel" to 0.
 >
 > But on "about:tor", I had again the message saying "something went
 wrong...."
 >
 > Here are the log which will not help you much I suppose :
 >
 > 9/10/18, 19:15:28.169 [NOTICE] Bootstrapped 90%: Establishing a Tor
 circuit
 > 9/10/18, 19:15:30.245 [NOTICE] Tor has successfully opened a circuit.
 Looks like client functionality is working.
 > 9/10/18, 19:15:30.245 [NOTICE] Bootstrapped 100%: Done
 > 9/10/18, 19:15:54.812 [NOTICE] New control connection opened from
 127.0.0.1.
 > 9/10/18, 19:15:54.823 [NOTICE] New control connection opened from
 127.0.0.1.
 >
 >
 > this was obtained after I started again tor with
 "extensions.torbutton.loglevel" to 0 and the problem occuring again in
 "about:tor"

 Where did you get this log from? Your terminal? I am asking because there
 are no Torbutton log messages in your last comment. To get the Torbutton
 log to appear in your terminal you need to switch
 `extensions.torbutton.logmethod` to `0` as well. By default Tor Browser
 logs to the browser console. You should see the log there (opening it with
 Ctrl+Shift+J).

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/23918#comment:11>
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