[tbb-bugs] #27484 [Applications/Tor Browser]: Onboarding: unintuitive not-navigation buttons, starting with "Circuit Display" / "See My Path"

[Tor Bug Tracker & Wiki]

#27484: Onboarding: unintuitive not-navigation buttons, starting with "Circuit
Display" / "See My Path"
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 Reporter:  dmr                                  |          Owner:  tbb-
                                                 |  team
     Type:  defect                               |         Status:  new
 Priority:  Medium                               |      Milestone:
Component:  Applications/Tor Browser             |        Version:
 Severity:  Normal                               |     Resolution:
 Keywords:  tbb-8.0-issues, tbb-onboarding, ux-  |  Actual Points:
  team                                           |
Parent ID:                                       |         Points:
 Reviewer:                                       |        Sponsor:
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Comment (by antonela):

 hey, thanks for reporting it!

 Let's first define the problem:

 1. The new tab is unexpected
 2. The user journey to arrive at the circuit display onboarding is long

 for 1.
 As mcs mentioned in ticket:27483#comment:2
 "Firefox only provides navigation between panels via the left menu".

 Yes, since there is no call to action on the first screen, the user
 intuitively goes to the left menu or close it. BUT! Not finding a call to
 action can confuse users. The problem is usually defined as "I arrive here
 and I don't know what to do/click". Perhaps, Firefox folks did it
 intentionally so people don't need to take action but read.

 We included the right-next buttons because in that way the navigation
 seemed more fluid for new users. The first three panels host very
 important knowledge for new users. We really want to have users reading
 it. Very different than the other three steps, which hosts advanced
 technical information.

 We could solve it by
 a. removing [next] buttons at the right side so we force users to navigate
 with the left menu.
 b. being explicit about what we are going to open is a new tab.

 for 2.
 I know that could be ideal to trigger/open a circuit display when the user
 clicks the button, but since we are in `about:tor`, we don't have a
 circuit and fake it is not smart.

 Since it is not possible, something that came to my mind is what would go
 wrong if we open the doorhanger when the user visits their first site, and
 we prompt the useful circuit display onboarding.
 So, instead of launching it for duckduckgo, it launches for any first site
 that gets open.

 The user flow will look like (for first time or just updated users):
 - user lands in `about:tor`
 - user opens a new tab / writes a URL at the URL bar
 - the circuit loads, the page loads, the doorhanger prompts and the
 circuit onboarding step 1 appears.

 mcs it is possible? could we prompt the circuit onboarding on the first
 visited site? what would be wrong if we do it?

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/27484#comment:8>
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