[tbb-bugs] #27654 [Applications/Tor Browser]: Firefox Error

Tor Bug Tracker & Wiki blackhole at torproject.org
Thu Oct 4 20:34:18 UTC 2018


#27654: Firefox Error
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 Reporter:  coreactor                  |          Owner:  tbb-team
     Type:  defect                     |         Status:  needs_information
 Priority:  High                       |      Milestone:
Component:  Applications/Tor Browser   |        Version:
 Severity:  Normal                     |     Resolution:
 Keywords:  tbb-crash, tbb-8.0-issues  |  Actual Points:
Parent ID:                             |         Points:
 Reviewer:                             |        Sponsor:
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Comment (by coreactor):

 Ok this seems like a similar problem. Thanks a lot for your kind help. But
 how can I be sure this error is caused by Avira? The main Moderator on
 that thread says it can be related to other software's:

     quietman7, on 02 May 2015 - 11:32 PM, said:

         An 0x40000015 error can also be caused by a damaged/corrupted
 Windows system file.

         In any case, **that error is not specific to Avira....I know in
 the past that Malwarebytes had been reported to throw that error.**

 Sometimes you have to investigate and troubleshoot starting with the most
 simple....such as rebooting the computer after uninstall, running SFC,
 running anti-malware scans, performing a system restore, etc.

 I can follow all these instructions but it does not seem right. This error
 comes up ONLY on this latest version of TOR and ONLY on certain websites.
 How can i be sure it is related to avira before going on a 10 hour
 process?

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/27654#comment:11>
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