[tbb-bugs] #25694 [Applications/Tor Browser]: Activity 3.1: Improve the user experience of updating Tor Browser
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Wed May 16 06:53:56 UTC 2018
#25694: Activity 3.1: Improve the user experience of updating Tor Browser
Reporter: isabela | Owner: antonela
Type: defect | Status: assigned
Priority: Medium | Milestone:
Component: Applications/Tor Browser | Version:
Severity: Normal | Resolution:
Keywords: ux-team | Actual Points:
Parent ID: | Points:
Reviewer: | Sponsor: Sponsor17
Comment (by gk):
Replying to [comment:10 antonela]:
> As was decided at last meeting, I have been working with FF60 UI/UX
> So far, we have this user flow once TB opens
> We also discussed to remove the 'Never check for updates' and 'Check for
updates but let you choose to install them' user options in
`about:preferences`. In that case, the user flow is going to look like
Not necessarily. We don't back out support for non-automatic updates, we
just remove the UI for making this option easier accessible. It's still
possible to flip the respective preferences in `about:config` and this
option won't go away.
> Considerations using FF60 Update flow
> **Tor Browser is Outdated**
> When Tor Browser tells to users that an update is available and users
delay the restart by clicking [not now], I propose to:
> 1. load a new tab with 1.0 and keep the red restart notification at the
Menu button OR
> 2. keep the red dot at the Menu button without load a new tab.
I think 2. is enough at least for now (we can iterate later on that if we
think that's necessary).
> If we will keep the notification at the Menu button, what does happen
when the user wants to open the menu? Has FF60 a kind of notification bar
as we have now?
I tried a bit but could not get it to work. But maybe I need to try harder
or look at the code. So, I don't know. But having this bar on the menu,
shown in red as the item on the hamburger menu button, sounds helpful to
> If not, could the warning notification bubble be placed at the Tor
Button? Could we have a notification banner like the menu button have
right now but at the Tor Button Menu? If you think this is the way, I'll
No, we should get rid of things in Torbutton. I would like to have the
update related item gone in the menu and not a new one at its place.
> **Downloading Package Feedback**
We can use the same doorhanger to keep the activity on the same side of
the window and use the Download icon to illustrate what is happening under
Sounds good to me. As I said in the meeting if we want to get fancy we
could show the remaining time of the download (Firefox is doing so when
downloading normal stuff, so there is already UI and logic available for
the general case). But I am fine deferring that to an iteration.
> This proposal is useful because we are using a default browser behavior
for downloading so users can easily identify that a download is
progressing. Right after it finishes, we should open the Menu icon's
doorhanger like img 1.2. I made two options:
We should not introduce another color for the state of "update is ready
but user has not decided yet whether to restart or not". Just go with the
red one + some words as you suggested to hint at this being important.
> Another option could be using the same icon we have by default at the
Menu icon and then open a doorhanger explaining the downloading. A ↓ icon,
instead of the ↑ used now, makes more sense for users to illustrate that
something is downloading.
The "up icon" used by Mozilla serves a different purpose: it's meant to
illustrate to the user that they are *up*dating the Firefox version I
think (not *down*loading something because that's essentially not
important to a "normal" user and rightly so; they just want to have the
latest Firefox). So, we can essentially use both depending on what we want
to stress in which context (the updating or the download ongoing).
> **Tor Browser is Updated**
> It is fancy what Firefox has right now
> But it seems like it has some of the problems mentioned above, eg. line
of death. So, my proposal here is: once user restarts, the message in
`about:tor` updates and we keep for a few seconds a Check icon at the
right Menu button. I'm not sure how Firefox is showing any feedback at
menu icon by default (or if they are doing it at least), but I made a blue
and green options for it.
What is the (green or blue) icon on the menu for? To show some continuity
given that there was a red icon before there? I am inclined to think we
don't need that especially given the big and prominent notice on the start
What happened to the changelog? I think we should add a way to have it
easily accessible on the "you just updated"-page. I remember a bunch of
folks being happy to have the changelog easily visible after update.
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/25694#comment:11>
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