[tbb-bugs] #25694 [Applications/Tor Browser]: Activity 3.1: Improve the user experience of updating Tor Browser

Tor Bug Tracker & Wiki blackhole at torproject.org
Fri May 11 16:52:25 UTC 2018

#25694: Activity 3.1: Improve the user experience of updating Tor Browser
 Reporter:  isabela                   |          Owner:  antonela
     Type:  defect                    |         Status:  assigned
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:  ux-team                   |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:  Sponsor17

Comment (by antonela):

 As was decided at last meeting, I have been working with FF60 UI/UX

 So far, we have this user flow once TB opens


 We also discussed to remove the 'Never check for updates' and 'Check for
 updates but let you choose to install them' user options in
 `about:preferences`. In that case, the user flow is going to look like


 Considerations using FF60 Update flow

 **Tor Browser is Outdated**

 When Tor Browser tells to users that an update is available and users
 delay the restart by clicking [not now], I propose to:
 1. load a new tab with 1.0 and keep the red restart notification at the
 Menu button OR
 2. keep the red dot at the Menu button without load a new tab.

 If we will keep the notification at the Menu button, what does happen when
 the user wants to open the menu? Has FF60 a kind of notification bar as we
 have now?


 If not, could the warning notification bubble be placed at the Tor Button?
 Could we have a notification banner like the menu button have right now
 but at the Tor Button Menu? If you think this is the way, I'll mockup it.

 **Downloading Package Feedback**

 We can use the same doorhanger to keep the activity on the same side of
 the window and use the Download icon to illustrate what is happening under
 the hoods.

 This proposal is useful because we are using a default browser behavior
 for downloading so users can easily identify that a download is
 progressing. Right after it finishes, we should open the Menu icon's
 doorhanger like img 1.2. I made two options:

 Another option could be using the same icon we have by default at the Menu
 icon and then open a doorhanger explaining the downloading. A ↓ icon,
 instead of the ↑ used now, makes more sense for users to illustrate that
 something is downloading.

 **Tor Browser is Updated**

 It is fancy what Firefox has right now


 But it seems like it has some of the problems mentioned above, eg. line of
 death. So, my proposal here is: once user restarts, the message in
 `about:tor` updates and we keep for a few seconds a Check icon at the
 right Menu button. I'm not sure how Firefox is showing any feedback at
 menu icon by default (or if they are doing it at least), but I made a blue
 and green options for it.

Ticket URL: <https://trac.torproject.org/projects/tor/ticket/25694#comment:10>
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