[tbb-bugs] #24146 [Applications/Tor Browser]: Linux Tor Browser 7.0.10 version: The proxy server is refusing connections

Tor Bug Tracker & Wiki blackhole at torproject.org
Mon Nov 20 12:18:36 UTC 2017

#24146: Linux Tor Browser 7.0.10 version: The proxy server is refusing connections
 Reporter:  TorontoBoy                |          Owner:  tbb-team
     Type:  defect                    |         Status:  closed
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:  worksforme
 Keywords:                            |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:
Changes (by gk):

 * status:  needs_information => closed
 * resolution:   => worksforme


 Replying to [comment:9 TorontoBoy]:
 > Torbutton and Torlauncher are visible in about:addons, but they are both
 disabled. There is no button to enable them, so I cannot activate them.
 Both only have a remove button. On a whim, from the "More" link for
 Torbutton I changed automatic updates from default to on. I left
 Torlauncher's automatic updates to default.

 Well, Torbutton and Tor Launcher won't get any updates via the usual
 extension update mechanism. New versions are only shipped with Tor
 Browser. But still it is weird that you did not have the option to enabled

 > Just before I submitted this, about 5 minutes, the about:addons screen
 changed and both Torbutton and Torlauncher had a message that they will be
 available upon Tor browser restart. I restarted Tor browser and the two
 now appear activated, they display to the left of the address bar, and now
 Tor browser works properly.

 Any idea what could have changed the `about:addons` screen?

 > What just happened? I just had Tor browser unusable for 3 days. Was my
 automatic defaults somehow set incorrectly? Is Tor browser stable?

 It's hard to say what happened. All I know is that your report is the only
 one with that particular problem.

 > Thanks for all your help.

 You are welcome. For the future you could start Tor Browser with `./start-
 tor-browser.desktop --debug --log` which should give you a `tor-
 browser.log` file. It might contain some hints in case this happens again.

Ticket URL: <https://trac.torproject.org/projects/tor/ticket/24146#comment:10>
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