[tbb-bugs] #22615 [Applications/Tor Browser]: Tor no longer works even after re-installing on Windows 10

Tor Bug Tracker & Wiki blackhole at torproject.org
Thu Jun 29 06:59:10 UTC 2017

#22615: Tor no longer works even after re-installing on Windows 10
 Reporter:  nicholasac                |          Owner:  tbb-team
     Type:  defect                    |         Status:  needs_information
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:                            |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:

Comment (by torment):

 Replying to [ticket:22615 nicholasac]:
 > Tor will not start up. Using windows 10. Used to work now it doesn't. I
 have deleted and reinstalled but no use.

 Hello, I also made a clean install of "torbrowser-install-7.0.1_es-ES.exe"
 on a Laptop with Windows 10 Pro, 64bits with McAfee LiveSafe and Trusteer
 Raport services for security with internet transactions. Tor never starts
 when I try to launch it.
 I see there is no solution documented yet other than disabling security
 software or installing an older version of Tor. Can any one please provide
 more information or a better solution for someone not expert in using Tor
 and security combined on the net please? Will be highly appreciated since
 it seems to me that it may be better not to use Tor in this condition.
 Best Regards Community!

Ticket URL: <https://trac.torproject.org/projects/tor/ticket/22615#comment:5>
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