[tbb-bugs] #22553 [Applications/Tor Browser]: TOR 7 does not start on OS X 10.9.5

Tor Bug Tracker & Wiki blackhole at torproject.org
Tue Jun 13 09:54:31 UTC 2017

#22553: TOR 7 does not start on OS X 10.9.5
 Reporter:  StefanK                   |          Owner:  tbb-team
     Type:  defect                    |         Status:  needs_information
 Priority:  Very High                 |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Critical                  |     Resolution:
 Keywords:                            |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:

Comment (by gk):

 Replying to [comment:13 StefanK]:
 > mcs: which exact steps should I take installing 7.0 over 6.5.2?
 > Should I remove both the 7.0 app and "/Users/stefan/Library/Application
 Support/TorBrowser-Data/" ?
 > After installing 6.5.2, should I do an upgrade to 7.0 from the
 application itself or install from the dmg?

 Sorry for the confusion. The first thing that would be helpful is:
 Can you please attach a copy of the file /Users/stefan/Library/Application
 Support/TorBrowser-Data/Tor/torrc to this ticket? And can you also post
 the contents of any other files whose names begin with torrc that are
 located in that same folder?
 The other thing after having done the first one above is:
 Please do again what you described in the description: getting rid of Tor
 Browser in your /Applications directory and reinstalling it (this time Tor
 Browser 7 from our download page). Then we'd like to see a similar log to
 the one you added in comment:9, thanks.

Ticket URL: <https://trac.torproject.org/projects/tor/ticket/22553#comment:14>
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