[tbb-bugs] #21306 [Applications/Tor Browser]: Be more helpful in the "cannot connect to tor control" error case

Tor Bug Tracker & Wiki blackhole at torproject.org
Tue Jan 24 23:29:13 UTC 2017


#21306: Be more helpful in the "cannot connect to tor control" error case
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     Reporter:  arma                      |      Owner:  tbb-team
         Type:  defect                    |     Status:  new
     Priority:  Medium                    |  Milestone:
    Component:  Applications/Tor Browser  |    Version:
     Severity:  Normal                    |   Keywords:
Actual Points:                            |  Parent ID:
       Points:                            |   Reviewer:
      Sponsor:                            |
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 It seems we've had a stream of users for years showing up with "cannot
 connect to tor control port" errors.

 Sometimes it's antivirus issues getting the way, sometimes it's
 permissions problems from the install, sometimes it's other things.

 Can we improve the error message? Plus give users a pointer to some local
 text that describes what the problem is and what they might do to resolve
 it?

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/21306>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online


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