[tbb-bugs] #24709 [Applications/Tor Browser]: Tor Browser 7.011 Error Message 0x80520015 on "New Identity" (Win 10)

[Tor Bug Tracker & Wiki]

#24709: Tor Browser 7.011 Error Message 0x80520015 on "New Identity" (Win 10)
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 Reporter:  Lara Sond                 |          Owner:  tbb-team
     Type:  defect                    |         Status:  needs_information
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:                            |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:
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Changes (by mcs):

 * owner:  (none) => tbb-team
 * status:  new => needs_information
 * component:  - Select a component => Applications/Tor Browser


Comment:

 Please answer the following questions and we will try to help.
 What version of Tor Browser are you using?
 What OS are you using, e.g., Windows 7 64-bit?
 Does this problem disappear if you download and install a new copy of Tor
 Browser? (make sure it is installed in a different place than the one you
 are using now)

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/24709#comment:1>
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