[tbb-bugs] #13346 [Tor Browser]: "Tor Browser seems slow... to... start"

Tor Bug Tracker & Wiki blackhole at torproject.org
Mon Oct 6 07:49:21 UTC 2014

#13346: "Tor Browser seems slow... to... start"
     Reporter:  mttp     |      Owner:  tbb-team
         Type:  defect   |     Status:  new
     Priority:  major    |  Milestone:
    Component:  Tor      |    Version:
  Browser                |   Keywords:  tbb-disk-leak, tbb-usability,
   Resolution:           |  ff31-esr, TorBrowserTeam2010
Actual Points:           |  Parent ID:
       Points:           |
Changes (by gk):

 * keywords:  tbb-disk-leak, tbb-usability => tbb-disk-leak, tbb-usability,
     ff31-esr, TorBrowserTeam2010


 Replying to [ticket:13346 mttp]:
 > Tor Browser on all platforms will sometimes display an information bar
 at the bottom of the about:tor home page after starting that says "Tor
 Browser seems slow... to... start" and two buttons "Learn more..." and
 "Don't display this again". If you click "Learn more...", you'll be taken
 to https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-
 problems which tells users to reset Firefox with the "Reset Firefox..."
 button on the about:support page. We REEEALLY don't want Tor Browser users
 to reset their browser, ever, because it deletes all add-ons, including
 Torbutton and TorLauncher. You can permanently prevent the "Tor Browser
 seems slow... to... start" information bar from popping up by setting the
 browser.slowStartup.notificationDisabled pref in about:config to true;
 default is false.

 Yes, we should do that.

 > Firefox determines whether or not the browser is slow to start up by
 storing information about browser startup times to disk. To prevent this
 information from being stored at all, we should also set both
 browser.slowStartup.maxSamples and browser.slowStartup.samples to 0.

 Are you sure that is happening in private browsing mode (which is Tor
 Browser's default mode), too?

Ticket URL: <https://trac.torproject.org/projects/tor/ticket/13346#comment:1>
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