[tbb-bugs] #13346 [Tor Browser]: "Tor Browser seems slow... to... start"

Tor Bug Tracker & Wiki blackhole at torproject.org
Sun Oct 5 22:56:06 UTC 2014

#13346: "Tor Browser seems slow... to... start"
 Reporter:  mttp                          |          Owner:  tbb-team
     Type:  defect                        |         Status:  new
 Priority:  major                         |      Milestone:
Component:  Tor Browser                   |        Version:
 Keywords:  tbb-disk-leak, tbb-usability  |  Actual Points:
Parent ID:                                |         Points:
 Tor Browser on all platforms will sometimes display an information bar at
 the bottom of the about:tor home page after starting that says "Tor
 Browser seems slow... to... start" and two buttons "Learn more..." and
 "Don't display this again". If you click "Learn more...", you'll be taken
 to https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-
 problems which tells users to reset Firefox with the "Reset Firefox..."
 button on the about:support page. We REEEALLY don't want Tor Browser users
 to reset their browser, ever, because it deletes all add-ons, including
 Torbutton and TorLauncher. You can permanently prevent the "Tor Browser
 seems slow... to... start" information bar from popping up by setting the
 browser.slowStartup.notificationDisabled pref in about:config to true;
 default is false.

 Firefox determines whether or not the browser is slow to start up by
 storing information about browser startup times to disk. To prevent this
 information from being stored at all, we should also set both
 browser.slowStartup.maxSamples and browser.slowStartup.samples to 0.

Ticket URL: <https://trac.torproject.org/projects/tor/ticket/13346>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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