[tbb-bugs] #13775 [Tor Browser]: Tor Browser won't open with OpenVPN

Tor Bug Tracker & Wiki blackhole at torproject.org
Mon Nov 17 05:29:04 UTC 2014

#13775: Tor Browser won't open with OpenVPN
 Reporter:  mttp                   |          Owner:  tbb-team
     Type:  defect                 |         Status:  new
 Priority:  normal                 |      Milestone:
Component:  Tor Browser            |        Version:
 Keywords:  tbb-helpdesk-frequent  |  Actual Points:
Parent ID:                         |         Points:
 We've had multiple users say that they're unable to start Tor Browser when
 trying to use it behind various OpenVPN-based VPNs, including ClearVPN and
 HideMyAss. Even with antivirus and firewall software disabled, the
 experience seems to be that a Firefox window won't even open. On Windows
 7, the mouse cursor will spin for a moment, then nothing will happen.
 Hence these users are unable to provide a Tor log.

Ticket URL: <https://trac.torproject.org/projects/tor/ticket/13775>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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