[metrics-bugs] #24534 [Metrics/ExoneraTor]: Investigate Exonerator down times (was: Exonerator is down)

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#24534: Investigate Exonerator down times
--------------------------------+------------------------------
 Reporter:  atagar              |          Owner:  metrics-team
     Type:  defect              |         Status:  new
 Priority:  High                |      Milestone:
Component:  Metrics/ExoneraTor  |        Version:
 Severity:  Major               |     Resolution:
 Keywords:                      |  Actual Points:
Parent ID:                      |         Points:
 Reviewer:                      |        Sponsor:
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Old description:

> When attempting to visit https://exonerator.torproject.org/ the
> connection hangs for several minutes, then fails for me with 502 proxy
> error ("Reason: Error reading from remote server"). sysrqb says he's
> getting the same thing.

New description:

 Investigate the reasons for ExoneraTor service being unable to provide
 service.

 One incident reported by atagar:
  When attempting to visit https://exonerator.torproject.org/ the
 connection hangs  for several minutes, then fails for me with 502 proxy
 error ("Reason: Error reading from remote server"). sysrqb says he's
 getting the same thing.

--

Comment (by iwakeh):

 Changed the summary and description to describe what this ticket is about.

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/24534#comment:3>
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