Hi.  My name is Joel Rittvo and I am pretty close to the end user you describe below.  I know enough to poke around a little when I have to, but initially I wanted and needed TBB to just work, and I needed the instructions and the site to just get me going.  And basically they did.  I can hopefully help in evaluating the site in terms of users like me as it re-develops.

The idea of defining personas for target users is one I use in my regular work (which is totally unrelated to this) and the technique is powerful and keeps everyone focused, I have found.


From: Earl G <globallogins@gmail.com>
Reply-To: Tor Website Team <www-team@lists.torproject.org>
Date: Wednesday, January 8, 2014 at 5:13 PM
To: Tor Website Team <www-team@lists.torproject.org>
Subject: Re: [Tor www-team] [IA] Sitemap for the current torproject.org?

Isn't the target audience everybody with an internet connection?
Or at least those that value privacy/.

At the moment Tor is aimed at tech savvy users and although the tor guys have done an excellent job of the instructions so far.

The real momentum will happen when Joe Bloggs, mom and pop start using it.

This is where i want to come in and make it so everyone and anyone no matter your tech ability, either sees the benefits of tor or can get Tor running.
The only way I can do this is by writing very understandable tutorials or explanations of what are quite technical things.



On 8 January 2014 23:31, Rey Dhuny <rey@spcshp.com> wrote:
> Sorting these out by target audience might help recycle the actual content.

I think it might be worth a stakeholder outlining the personas (or the different target users) that we're designing and building for so everybody is on the same page.

I think these have been touched on in the initial structure outlined on the wiki (I would paste but currently on the train home :)) but it would be super useful to have them documented so we know, for example, that Joe User has a particular set of circumstances where he needs a site that is easily thrown on a usb drive and that degrades gracefully for use without JavaScript.

It seems to be at least that there may be 3-5 different personas.

Rey

--
reyhan.org

> On 8 Jan 2014, at 22:17, Lunar <lunar@torproject.org> wrote:
>
> Sorting these out by target audience might help recycle the actual
> content.
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